CAREERS WITH ZARAFA GROUP

Join our team of dedicated Fall Protection Technicians…

As a Fall Protection Technician at Zarafa, you’ll be part of a growing team that’s driven by curiosity and creativity. Your work will directly contribute to our mission of delivering top-tier fall protection and height safety solutions throughout the UK. 

Working at height, you will join a team responsible for installations, routine inspections and certification and repairs on a range of fall protection equipment. If you're passionate and want to grow in a role where you can add real value, we’d love to hear from you.

We believe in continuous education and our committed learning and development programme supports your growth and progression.

Whilst this role is based predominantly in the South, we support customers across the UK so regular travel should be expected. Due to existing team members' locations, we require you to live in West London.

Part of the Zarafa group, who specialise in suspended access and fall protection, you will have the opportunity to work on some of the most iconic buildings across the UK skyline, working on roofs of different buildings every day. Take a look at some of our exciting projects: www.zarafagroup.com

This varied and interesting role requires a head for heights , a genuine interest in mechanical systems and ability to work with a variety of hand and power tools. The role will involve understanding mechanical aspects of the height safety equipment, which varies from site to site.

What you would be doing…

Your tasks would include:

• Inspect and test fall protection equipment using gauges and other tools

• Fault find and report back on safe means of repairs

• Install fall protection equipment to relevant British Standards

• Use a variety of tools to carry out maintenance and repair works on mechanical equipment on site

• Complete site paperwork using tablets and communicating with the office team and members of the customers’ staff.

Our requirements from you are:

• You must have a strong mechanical background, ideally working on equipment such as safety lines, eye bolt anchors, handrails, ladders, walkways, or anchors

• You must be able to demonstrate your competence with operating power tools

• You will be professional, diligent and safety aware, able to follow procedures, delivering an exceptional quality of work in every single task, in line with our industry standards

• Previous experience of working from height is desired but not essential, however you must be comfortable working outdoors and working at height (high-rise level)

• Learning and developing your knowledge as required through formal education and hands on experience

• Excellent communication skills

• Flexibility and self-motivation with a strong work ethic and ability to manage deadlines

• UK-wide travel

• Right to work in the UK (with no restrictions)

• UK Driving Licence

What can Zarafa offer me?

• Competitive salary commensurate with your experience, plus overtime pay if applicable

• 32 days holiday per year (inclusive of bank holidays)

• Enhanced pension when you increase your contribution

• Private Healthcare with the option to add family members

• Sick pay after 2 years’ service

• Funded Learning and Development programme

Hours

Whilst our operational hours are Monday to Friday 8:00 am to 4:30 pm, travel is required as part of the role so early starts and later finishes should be expected. Overtime may also be required during the week and at weekends. This role also includes occasional night work.

Ready to contribute to Zarafa's growth?

If you're excited by the idea of working in a growing company — where your work helps solve real-world problems— then Zarafa is the place for you. We’re looking for curious minds, practical thinkers, and team players who want to grow while making a meaningful impact. 

Apply now and help us deliver height safety solutions to customers across the UK.

We welcome applications from people of all backgrounds, experiences, and identities.

Please note we may close the listing early if we receive suitable applications so don't delay in applying!

At Zarafa we specialise in delivering top-tier fall protection and height safety solutions throughout the UK. Within our Fall Protection division, we deliver installations, routine inspections and certification and repairs on a range of Fall Protection equipment throughout the UK. 

We are proud to have been involved in thousands of projects across the UK covering a huge variety of structures and have worked on some of the most iconic buildings and structures across the UK – take a look at our working environment: www.zarafagroup.com

Due to an exciting period of growth we have a brand new opportunity for a Remedial Estimator to join our team in Grantham. Quality of service and safety are at the heart of what we do and this role can really add value to the Fall Protection division. 

The Remedial Estimator plays a vital part in ensuring the safety of workers who operate at height, contributing to a safe and productive work environment. 

You would assess damage, provide repair cost estimates, and ensure compliance with safety standards. This role involves inspecting existing system certification and documentation, identifying necessary repairs, and recommending solutions to ensure worker safety at height. 

You must be comfortable working from height (at high-rise level) and be flexible to work across the UK as our service runs nationwide. 

Job Specification

As a Remedial Estimator, you will join a team of experienced Fall Protection personnel. Previous experience working in a similar type of position within the Fall Protection Industry is desirable but not essential. 

You must have a methodical, logical and practical approach to your work, with a commitment to quality and safety, whilst providing an excellent service to our clients. This is a varied role juggling multiple priorities at any one time, so enthusiasm, flexibility, a willingness to learn, initiative, the ability to multi-task and a desire to achieve deadlines are essential. 

Requirements of the Remedial Estimator position:

• You must have a strong mechanical background; working on and understanding equipment such as safety lines, eye bolt anchors, handrails, ladders, walkways, anchors would be a distinct advantage

• You must have a desire to work safely at all times and align with our industry safety standards

• Previous experience of working at height desired but not essential, however you must be comfortable being outdoors and working at height.

• You must be a key team player

• You must be willing to be involved in our company supported education and training programme.

• Travel around the UK is essential.

• Right to work in the UK is essential

• Driving Licence is essential

Key responsibilities

• Inspection and Assessment of Fall Protection systems, including certification to identify damage or non-compliance

• Fault Finding to determine cause of system failures

• Liaise with the inspection & engineering teams

• Provide detailed and accurate repair Estimates to clients

• Ensure all repairs and installations adhere to relevant British Standards, Work at Height Regulations, and other applicable safety guidelines and compliance. 

• Reporting your findings in a clear and concise format

• Client Communication: Presenting solutions to clients, providing professional advice while building positive relationships. 

• In some cases, you may be involved in the installation and maintenance of new or repaired systems. You must be competent using power tools if required.

• May provide sales support by identifying opportunities for system upgrades or new installations during site visits. 

Skills & Qualifications

• Technical Knowledge and understanding of Fall Protection systems, their components, and installation procedures. 

• Previous experience in Fall Protection, construction, or related fields is desirable, but not essential. 

• Safety Awareness: Strong understanding of work at height regulations, risk assessment, and safe working practices. 

• Excellent verbal and written communication skills for interacting with clients and team members. 

• Ability to identify and resolve technical issues related to Fall Protection systems. 

• Ability to manage multiple tasks, prioritize work, and maintain accurate records. 

Pay & Benefits

• We will pay a competitive salary commensurate with your experience. 

• You will receive 32 days of annual leave (inclusive of bank holidays) per annum.

• We offer an enhanced employer pension contribution.

• We will support your mental and physical health and wellbeing, offering an Employee Assistance Programme to employees and immediate family members, as well as Private Medical Insurance to employees.

• Learning is embedded in our company culture, providing opportunities for personal development

If this sounds right up your street, please get in touch! 

Send your CV and covering letter without delay as we may close the listing early if we receive suitable applications.  

Technical Manager

📍 Based in Irlam | Full-time | Permanent Role

💼 Engineering | Technical Management | Operational 

About Us

Zarafa PICM Cradle Maintenance (part of the Zarafa Group), a specialist engineering business focused on the inspection, servicing, and repair of permanent façade access systems, including Building Maintenance Units (BMUs) and suspended cradles. 

Operating from Irlam near Manchester, our team supports clients across the UK by ensuring their cradle systems remain safe, compliant, and fully operational. 

With a strong reputation for engineering excellence, we combine hands-on technical expertise with robust service delivery and compliance standards. As we grow, we’re looking for a practically minded individual to join our Irlam office in a pivotal role that bridges engineering, contracts, and customer service.

At Zarafa, we actively invest in our people, offering structured training and development to help every team member thrive.

Please visit https://www.zarafagroup.com/cradle-maintenance to find out more about us and www.zarafagroup.com for further information on what the Group offers.

The Role

We are recruiting a Technical Manager to support the delivery of complex technical service and maintenance contracts by demonstrating hands-on mechanical and/or electrical experience. The role requires a practically minded individual from an engineering or construction background who can attend sites, assess technical requirements, troubleshoot issues, and develop accurate, commercially viable scopes of work. At the same time, the successful candidate will work closely with internal teams and external clients to manage the supporting contractual and compliance processes. This is a long-term opportunity to play a central role in a specialist engineering-led business, bridging operational delivery and commercial performance.

You don’t need to be the finished article from day one. We’re looking for someone with the right mindset — hands-on, technically curious, and eager to learn. With our full support and internal training, you’ll develop the skills to solve technical issues, manage contract and compliance documents and help shape commercially viable scopes of work.

Key Responsibilities

• Assess and interpret site-based technical requirements, using hands-on engineering experience to develop accurate scopes of work, troubleshoot issues, and ensure solutions are practical, safe, and commercially viable.

• Bridge the gap between engineering operations and commercial administration, ensuring technical information is accurately processed, communicated, and actioned.

• Support the Contracts Manager and wider team in managing work programmes, contract documentation, compliance records, service reporting and site issues.

• Support the creation of RAMS, permits, work plans and service documentation

• Assist in planning and scheduling technical jobs using our cloud-based systems

• Attend site visits to assess conditions, diagnose technical issues, and determine appropriate scopes of work with input from the engineering team.

• Learn to scope works on-site and support our engineers with technical assessments

• Liaise with clients, engineers, and suppliers on project progress and documentation

• Help prepare quotes, raise purchase orders, contract renewals and submit invoices

• Take part in compliance processes including ISO and industry accreditations

• You’ll also support a range of office tasks that help ensure smooth operations and provide a compliant, high-quality service for our clients.

What We’re Looking For

• A hands-on background in engineering, construction or technical maintenance.

• A qualification or experience in a mechanical or electrical discipline is essential

• Previous experience in a technical service, maintenance, or engineering environment 

would be highly beneficial.

• A willingness to learn about equipment, new systems, commercial processes, and compliance standards

• Good IT skills and an organised, detail-focused approach

• Collaborative team player who can manage multiple priorities, demonstrating initiative, independence, and effective time management

• Confidence communicating with clients and technical teams

• A strong appreciation for quality, safety, and professional competency, with a commitment to upholding the standards and continuous improvement principles of ISO 9001

• An interest in building a career in a technical, engineering-led environment with a commitment to continuous learning, personal development, and staying aligned with industry best practices

Why Join Zarafa?

• A long-term career opportunity with full training and development

• A unique position combining technical understanding with commercial and administrative responsibilities

• A friendly and supportive team in a growing engineering business as part of a wider group.

• Ongoing mentoring and opportunities to build new skills and responsibilities

• Real impact on high-profile projects and long-term service contracts

Pay & Benefits

• We will pay a competitive salary commensurate with your experience.

• You will receive 32 days of annual leave (inclusive of bank holidays) per annum.

• Company van

• We offer an enhanced employer pension contribution.

• Learning is embedded in our company culture, providing opportunities for personal development

• We will support your mental and physical health and wellbeing, offering Private Medical Insurance to employees as well as an Employee Assistance Programme to employees and immediate family members. 

• Free onsite parking

Apply Now

If you’re practically minded and looking to grow your career in a technical, commercial role — we’d love to hear from you. 

Apply today via Indeed or visit www.zarafagroup.com/careers to find out more.

We may not have many vacancies listed currently, but that does not mean we are not looking for more great people to join the Zarafa team in the future.

Use the email form to send us your CV and a covering letter.

We look forward to hearing from you.

Zarafa